Data Protection

ET999 Privacy Policy

Protecting your personal data at ET999 is our top priority. This Privacy Policy clearly explains how your information is collected, used, and kept secure.

Last Updated: January 2026

1. Introduction

ET999 is one of Bangladesh's most trusted online gaming and Sports Betting platforms. We believe protecting our users' privacy is not just a legal obligation — it is an ethical one. When you create an account, play games, place bets, or use any of our services on ET999, you share certain personal information with us. This Privacy Policy sets out, with full transparency, how that information is handled.

This policy applies to our website, mobile app, and all other ET999 services. By accessing or using ET999, you agree to this Privacy Policy. Please read it carefully in full.

ET999 never sells your personal information to third parties. Your data is used solely to improve the quality of our services.

2. Information We Collect

ET999 collects various types of information to keep its services running smoothly. Below is a detailed breakdown of the data we collect.

Types of Data Details Reason
Identity Information Name, date of birth, national ID number Age Verification & KYC
Contact Information Phone number, email address Account Communications
Financial Information Mobile banking number, transaction history Deposits & Withdrawals
Device Information IP address, browser, OS, device model Security & Fraud Prevention
Gaming Activity Betting history, wins and losses, preferred games Service Improvement
Location Data General Geographic Location Legal Compliance

We collect the above information through three methods: (1) what you provide directly, (2) data collected automatically such as cookies and log files, and (3) trusted third parties such as payment gateways or verification providers.

If you feel unnecessary information is being requested, please contact ET999 Support.

3. How Your Information Is Used

ET999 uses collected data for specific, transparent purposes. We never use your information for any other purpose without your consent.

  • Account Management: To complete your registration, verify your login, and keep your account secure.
  • Payment Processing: To process deposits and withdrawals accurately and maintain transaction records.
  • Customer Service: To resolve your issues and provide customer support.
  • Personalized Experience: To show you games, bonuses, and offers tailored to your preferences.
  • Ensuring Security: To prevent fraud, money laundering, and other illegal activities.
  • Legal Compliance: To comply with applicable laws and directives from regulatory authorities.
  • Contact: To send you important updates, promotional offers, and system notices.
  • Service Improvement: To analyze user behavior and further improve the ET999 platform.

ET999 never shares your information with external companies for marketing or advertising purposes.

4. Data Storage & Security

ET999 uses industry-standard security technology to protect your data. Our servers are monitored 24/7 and undergo regular security audits.

SSL Encryption
All data transfers are encrypted with 256-bit SSL.
Secure Servers
Data is stored exclusively in licensed, secure data centers.
Access Control
Only authorized personnel may access data on a need-to-know basis.
Regular Backups
Regular encrypted backups are performed to prevent the risk of data loss.

ET999 retains your data for the duration of your account and for 5 years after closure. This period may be extended where required by law. Once the retention period expires after account closure, personal data is deleted or anonymized.

5. Data Sharing Policy

ET999 takes great care when it comes to sharing your personal data with third parties. We never sell your information under any circumstances. Only limited data may be shared in the following cases.

  • Payment Processors: To complete deposits and withdrawals through approved payment gateways such as bKash, Nagad, and Rocket.
  • Identity Verifier: With licensed verification providers to complete the KYC process.
  • Law Enforcement: To authorities based on a court order or valid legal request.
  • Technology Partners: Service providers essential to platform operations, such as cloud services and cybersecurity firms.
  • Business Changes: In the event of an ownership change at ET999, data will only be shared with the new owner with your prior consent.

ET999 never sells your information to advertisers, marketers, or data brokers.

6. Cookies & Tracking Technologies

ET999 uses cookies and similar technologies on its website and app to enhance your experience. Cookies are small text files stored on your device that help our site recognize you.

  • Essential Cookies: To maintain login sessions and support core platform functionality. These cannot be disabled.
  • Functionality Cookies: To remember your preferences such as language and theme.
  • Analytics Cookies: Helps understand user behavior to support platform improvement. These are anonymous.
  • Security Cookies: To detect fraud and keep your account secure.

You can manage most cookies through your browser settings. However, disabling essential cookies may prevent some ET999 services from working correctly.

7. Your Privacy Rights

As an ET999 user, you have important rights over your own data. We fully respect and uphold those rights.

1
Right to Access

You may request to know what information ET999 has collected about you.

2
Right to Rectification

You may request corrections to inaccurate or outdated information at any time.

3
Right to Erasure

You may request the deletion of your data under certain circumstances.

4
Data Portability

You may request a copy of your data in a readable format.

5
Right to Restrict Processing

You may request that the processing of your data be restricted in certain cases.

6
Right to Object

You may object to the use of your data for specific purposes.

To exercise any of these rights, contact ET999 Support. We will respond within 30 business days.

8. Protection of Children's Privacy

ET999 strictly prohibits anyone under 18 from using its platform. We do not knowingly collect or store personal information from minors.

An age verification process is carried out at the time of registration. If we become aware that a minor is using ET999, the relevant account will be immediately suspended and all collected data will be deleted.

ET999 is for users aged 18 and above only. Parents: please monitor your children's online activity.

9. Changes to the Privacy Policy

ET999 may update this Privacy Policy from time to time. Changes to regulations, technology, or our services may require revisions to the policy.

Providing Notice

For significant changes, ET999 will notify you in advance via email or an on-platform notice.

Effective Date

Changes take effect from the date they are published on this page. The "Last Updated" date at the top of the page is always kept current.

Consent

Continued use of ET999 after any changes will be considered your acceptance of the updated policy.

Previous Policy

Previous versions of the Privacy Policy may be made available upon request through ET999 Support.

10. FAQs

No, ET999 never sells your personal information to any third party. Your data is used solely for operating and improving our services.

Your data is retained for as long as your account is active and for up to 5 years after closure. This period may be extended where required by law.

Yes, in certain cases you may request the deletion of your data. However, some information must be retained for a specified period due to legal obligations. To submit a request, please contact ET999 Support.

No. Your phone number is used only for sending OTPs, verifying your account, and processing payments. It is never shared with any third party.

Disabling essential cookies may affect login and certain core functions. Turning off analytics and functionality cookies generally does not impact the main service.

In the event of a security incident, ET999 will promptly notify affected users, take the necessary steps to resolve the issue, and inform the relevant regulatory authorities.

Why is your information safe at ET999 Fully Secure

Our privacy protection measures follow the highest standards in the industry.

End-to-End Encryption

All your data transfers are protected with 256-bit SSL encryption, providing bank-grade security.

Strict KYC Verification

Every account on ET999 is verified through a KYC process, which helps prevent underage access and fraud.

No Sale of Data

ET999's policy strictly prohibits the sale of user data. Your privacy is not part of our business model.

Licensed Platform

ET999 is a licensed online gaming platform that complies with international data protection regulations.

24/7 Support

ET999 Customer Support is always available for any privacy-related questions or concerns.

Full Transparency

ET999's Privacy Policy is written in plain language so every user stays fully informed about how their data is used.

Get Started Safely

Join ET999, Enjoy with Peace of Mind

Feel confident after reading our Privacy Policy? Register on ET999 now and enjoy a fully secure gaming experience.

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